Reasons for packet loss

Packet loss can occur for several reasons. It describes lost packets of data that do not reach their destination after being transmitted across a network. Packet loss occurs when network congestion, hardware issues, software bugs, and other factors cause dropped packets during data transmission.

The best way to measure packet loss using ping is to send a series of pings to the destination and look for failed responses. For instance, if you ping something 50 times and get only 49 ICMP replies, you can estimate packet loss at roughly 2%. There is no specific value of what would be a concern. It depends on the application. For example, voice applications are susceptible to latency and loss, but other web-based applications have a lot of tolerance.

However, if I were going to put my finger in the air with some packet loss guidelines, generally, a packet loss rate of 1 to 2.5 percent is acceptable. This is because packet loss rates are typically higher with WiFi networks than with wired systems.

Significance of Dropped Packet Test:

1. Identifying Network Issues: By intentionally dropping packets, network administrators can identify potential bottlenecks, congestion, or misconfigurations in the network infrastructure. This test helps pinpoint the specific areas where packet loss occurs, enabling targeted troubleshooting and optimization.

2. Evaluating Network Performance: The Dropped Packet Test provides valuable insights into the network’s performance by measuring the packet loss rate. Network administrators can use this information to analyze the impact of packet loss on application performance, user experience, and overall network efficiency.

3. Testing Network Resilience: By intentionally creating packet loss scenarios, network administrators can assess the resilience of their network infrastructure. This test helps determine if the network can handle packet loss without significant degradation and whether backup mechanisms, such as redundant links or failover systems, function as intended.

Network administrators utilize specialized tools or software to conduct the Dropped Packet Test. These tools generate artificial packet loss by dropping a certain percentage of packets during data transmission. The test can be performed on specific network segments, individual devices, or the entire network infrastructure.

Best Practices for Dropped Packet Testing:

1. Define Test Parameters: Before conducting the test, it is crucial to define the desired packet loss rate, test duration, and the specific network segments or devices to be tested. Having clear objectives ensures that the test yields accurate and actionable results.

2. Conduct Regular Testing: Regularly performing the Dropped Packet Test allows network administrators to detect and resolve network issues before they impact critical operations. It also helps monitor the effectiveness of implemented solutions over time.

3. Analyze Test Results: After completing the test, careful analysis of the test results is essential. Network administrators should examine the impact of packet loss on latency, throughput, and overall network performance. This analysis will guide them in making informed decisions to optimize the network infrastructure.

**General performance and packet loss testing**

The following screenshot is taken from a Cisco ISR router. Several IOS commands can be used to check essential performance. The command shows interface gi1 stats and generic packet in and out information. I would also monitor input and output errors with the command: show interface gi1. Finally, for additional packet loss testing, you can opt for an extended ping that gives you more options than a standard ping. It would be helpful to test from different source interfaces or vary the datagram size to determine any MTU issues causing packet loss.

What Is Packet Loss? Testing Packet Loss

Packet loss results from a packet being sent and somehow lost before it reaches its intended destination. This can happen because of several reasons. Sometimes, a router, switch, or firewall has more traffic coming at it than it can handle and becomes overloaded.

This is known as congestion, and one way to deal with it is to drop packets so you can focus capacity on the rest of the traffic. Here is a quick tip before we get into the details: Keep an eye on buffers!

So, to start testing packet loss, one factor that can be monitored is buffer sizes in the network devices that interconnect source and destination points. Poor buffers cause bandwidth to be unfairly allocated among different types of flows. If some flows do not receive adequate bandwidth, they will exhibit long tails and completion times, degrading performance and resulting in packet drops in the network.

Application Performance

The speed of a network is all about how fast you can move and complete a data file from one location to another. Some factors are easy to influence, and others are impossible, such as the physical distance from one point to the next.

This is why we see a lot of content distributed closer to the source, with intelligent caching, for example, improving user response latency and reducing the cost of data transmission. The TCP’s connection-oriented procedure will affect application performance for different distance endpoints than for source-destination pairs internal to the data center.

We can’t change the laws of physics, and distance will always be a factor, but there are ways to optimize networking devices to improve application performance. One way is to optimize the buffer sizes and select the exemplary architecture to support applications that send burst traffic. There is considerable debate about whether big or small buffers are best or whether we need lossless transport or drop packets.

TCP congestion control

The TCP congestion control and network device buffer significantly affect the time it takes for the flow to complete. TCP, invented over 35 years ago, ensures that sent data blocks are received intact. It also creates a logical connection between source-destination pairs and endpoints at the lower IP layer.

The congestion control element was added later to ensure that data transfers can be accelerated or slowed down based on current network conditions. Congestion control is a mechanism that prevents congestion from occurring or relieves it once it appears. For example, the TCP congestion window limits how much data a sender can send into a network before receiving an acknowledgment.

In the following lab guide, I have attached a host and a web server with a packet sniffer. All ports are in the default VLAN, and the server runs the HTTP service. Once we open the web browser on the host to access the server, we can see the operations of TCP with the 3-way handshake. We have captured the traffic between the client PC and a web server.

TCP uses a three-way handshake to connect the client and server (SYN, SYN-ACK, ACK). First things first: Why is a three-way handshake called a three-way handshake? Three segments are exchanged between the client and server to establish a TCP connection.

Big buffers vs. small buffers

Both small and large buffer sizes have different effects on application flow types. Some sources claim that small buffer sizes optimize performance, while others claim that larger buffers are better.

Many web giants, including Facebook, Amazon, and Microsoft, use small buffer switches. It depends on your environment. Understanding your application traffic pattern and testing optimization techniques are essential to finding the sweet spot. Most out-of-the-box applications will not be fine-tuned for your environment; the only rule of thumb is to lab test.  

**TCP interaction**

Complications arise when TCP congestion control interacts with the network device buffer. The two have different purposes. TCP congestion control continuously monitors network bandwidth using packet drops as a metric, while buffering is used to avoid packet loss.

In a congestion scenario, the TCP is buffered, but the sender and receiver cannot know there is congestion, and the TCP congestion behavior is never initiated. So, the two mechanisms used to improve application performance don’t complement each other and require careful packet loss testing for your environment.

Dropped Packet Test: The Approac

Ping and Traceroute: Where is the packet loss?

At a fundamental level, we have ping and traceroute. Ping measures round-trip times between your computer and an internet destination. Traceroute measures the routers’ response times along the path between your computer and an internet destination.

These will tell you where the packet loss occurs and how severe it is. The next step with the dropped packet test is to find your network’s threshold for packet drop. Here, we have more advanced tools to understand protocol behavior, which we will discuss now.

IPEF3, TCP dump, TCP probe: Understanding protocol behavior. 

A: Tools such as iperf3, TCP dump, and TCP probe can be used to test and understand the effects of TCP. There is no point looking at a vendor’s reports and concluding that their “real-world” testing characteristics fit your environment. They are only guides, and “real-world” traffic tests are misleading. Usually, no standard RFC is used for vendor testing, and they will always try to make their products appear better by tailoring the test ( packet size, etc.) to suit their environment.

B: As an engineer, you must understand the scenarios you anticipate. Be careful of what you read. Recently, there were conflicting buffer testing results from Arista 7124S and Cisco Nexus 5000.

C: The Nexus 5000 works best when most ports are congested simultaneously, while the Arista 7100 performs best when some ports are congested but not all. These platforms have different buffer architectures regarding buffer sizes, disciplines, and management, influencing how you test.

TCP congestion control: Bandwidth capture effect

The discrepancy and uneven bandwidth allocation for flow boil down to the natural behavior of how TCP reacts and interacts with insufficient packet buffers and the resulting packet drops. The behavior is known as the TCP/IP bandwidth capture effect.

The TCP/IP bandwidth capture effect does not affect the overall bandwidth but more individual Query Completion Times and Flow Completion Times (FCT) for applications. Therefore, the QCT and FCT are prime metrics for measuring TCP-based application performance.

A TCP stream’s transmission pace is based on a built-in feedback mechanism. The ACK packets from the receiver adjust the sender’s bandwidth to match the available network bandwidth. With each ACK received, the sender’s TCP increases the pace of sending packets to use all available bandwidth. On the other hand, TCP takes three duplicate ACK messages to conclude packet loss on the connection and start the retransmission process.

TCP-dropped flows

So, in the case of inadequate buffers, packets are dropped to signal the sender to ease the transmission rate. TCP-dropped flows start to back off and naturally receive less bandwidth than the other flows that do not back off.

The flows that don’t back off get hungry and take more bandwidth. This causes some flows to get more bandwidth than others unfairly. By default, the decision to drop some flows and leave others alone is not controlled and is made purely by chance.

This conceptually resembles the Ethernet CSMA/CD bandwidth capture effect in shared Ethernet. Stations colliding with other stations on a shared LAN would back off and receive less bandwidth. This is not too much of a problem because all switches support full-duplex.

DCTP & Explicit Congestion Notification (ECN)

There is a new variant of TCP called DCTP, which improves congestion behavior. When used with commodity, shallow-buffered switches, DCTCP uses 90% less buffer space within the network infrastructure than TCP. Unlike TCP, the protocol is also burst-tolerant and provides low short-flow latency. DCTCP relies on ECN to enhance the TCP congestion control algorithms.

DCTP tries to measure how often you experience congestion and use that to determine how fast it should reduce or increase its offered load based on the congestion level. DCTP certainly reduces latency and provides more appropriate behavior between streams. The recommended approach is to use DCTP with both ECN and Priority Flow control (pause environments).

Dropped packet test with Microbursts

Microbursts are a type of small bursty traffic pattern lasting only for a few microseconds, commonly seen in Web 2 environments. This traffic is the opposite of what we see with storage traffic, which always has large bursts.

Bursts only become a problem and cause packet loss when there is oversubscription; many communicate with one. This results in what is known as fan-in, which causes packet loss. Fan-in could be a communication pattern consisting of 23-to-1 or 47-to-1, n-to-many unicast, or multicast. All these sources send packets to one destination, causing congestion and packet drops. One way to overcome this is to have sufficient buffering.

Network devices need sufficient packet memory bandwidth to handle these types of bursts. Fan-in can increase end-to-end latency-critical application performance if they don’t have the required buffers. Of course, latency is never good for application performance, but it’s still not as bad as packet loss. When the switch can buffer traffic correctly, packet loss is eliminated, and the TCP window can scale to its maximum size.

Mice & elephant flows.

For the dropped packet test, you must consider two flow types in data center environments. First, we have a large elephant and smaller mice flow. Elephant flows might only represent a low proportion of the total flows but consume most of the total data volume.

Mice flow, for example, control and alarm/control messages, are usually pretty significant. As a result, they should be given priority over more significant elephant flows, but this is sometimes not the case with simple buffer types that don’t distinguish between flow types.

Properly regulating the elephant flows with intelligent switch buffers can be given priority. Mice flow is often bursty flow where one query is sent to many servers.

Many small queries are sent back to the single originating host. These messages are often small, only requiring 3 to 5 TCP packets. As a result, the TCP congestion control mechanism may not even be evoked as the congestion mechanisms take three duplicate ACK messages. However, due to the size of elephant flows, they will invoke the TCP congestion control mechanism (mice flows don’t as they are too small).

Testing packet loss: Reactions to buffer sizes

When combined in a shared buffer, mice and elephant flows react differently. Small, deep buffers operate on a first-come, first-served basis and do not distinguish between different flow sizes; everyone is treated equally. Elephants can fill out the buffers and starve mice’s flow, adding to their latency.

On the other hand, bandwidth-aggressive elephant flows can quickly fill up the buffer and impact sensitive mice flows. Longer latency results in longer flow completion time, a prime measuring metric for application performance.

On the other hand, intelligent buffers understand the types of flows and schedule accordingly. With intelligent buffers, elephant flows are given early congestion notification, and the mice flow is expedited under stress. This offers a better living arrangement for both mice and elephant flows.

First, you need to be able to measure your application performance and understand your scenarios. Small buffer switches are used for the most critical applications and do very well. You are unlikely to make a wrong decision with small buffers, so it’s better to start by tuning your application. Out-of-the-box behavior is generic and doesn’t consider failures or packet drops.

The way forward is understanding the application and tuning of host and network devices in an optimized leaf and spine fabric. If you have a lot of incest traffic, having large buffers on the leaf will benefit you more than having large buffers on the Spine.

Closing Points on Dropped Packet Test

Understanding the reasons behind packet drops is essential for any network troubleshooting endeavor. Common causes include network congestion, hardware issues, or misconfigured network devices. Congestion happens when the network is overwhelmed by too much traffic, leading to packet loss. Faulty hardware, such as a bad router or switch, can also contribute to this problem. Additionally, incorrect network settings or protocols can lead to packets being misrouted or lost altogether.

**The Dropped Packet Test: A Diagnostic Tool**

The dropped packet test is a fundamental diagnostic approach used by network administrators to identify and address packet loss issues. This test typically involves using tools like ping or traceroute to send packets to a specific destination and measure the percentage of packets that successfully make the trip. Through this process, administrators can pinpoint where in the network the packets are being dropped and take corrective actions.

Once the dropped packet test is performed, the results need to be carefully analyzed. A high percentage of packet loss indicates a significant problem that requires immediate attention. It could be a sign of a failing network component or a need for increased bandwidth. On the other hand, occasional packet drops might be normal in a busy network but should be monitored to ensure they do not escalate.

Addressing packet loss involves a combination of hardware upgrades, network optimization, and configuration adjustments. Replacing outdated or faulty equipment, increasing bandwidth, and optimizing network settings can significantly reduce packet drops. Regular network monitoring and maintenance are also critical in preventing packet loss from becoming a recurring issue.